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Transportation Resources

*While we make every effort to keep this information up to date we suggest you call the organization to confirm
Organization Address Phone Number Hours Services Offered Referral Type Additional Information
American Red Cross
Medical Transportation
704-347-8270 Free service for residents of Mecklenburg and Iredell County who have no other means to get to medical appointments) Provider.

If you need a ride to your medical appointment and do not receive assistance from Special Transportation Services or DSS Transportation Services and are ambulatory or have an escort you may qualify for The American Red Cross Transportation Services. To enroll a client in the American Red Cross Transportation Services Program, we must have a one-time phone referral called in by a medical professional, social worker, Home Health Care nurse etc.

Transportation is provided Monday through Friday from 7:30 a.m. to 5 p.m., on a first-come-first-served, non-emergency basis.
Charlotte Area Transit System (CATS) 600 E. 4th Street
Charlotte, NC 28202
704-336-RIDE Charlotte’s local bus and rail system
Free Gas USA
Greyhound 601 W. Trade Street
Charlotte, NC 28202
704-375-3332 24 hours National bus system
Mecklenburg Transportation System (MTS) 704-336-3000 Elderly, Medicaid, Veterans transportation services How to Apply for Services

To apply for Medicaid funded transportation, an individual should contact his/her Medicaid worker.
To apply for Veterans Transportation, an individual should call the Veterans Service Office (704-336-2102).
To apply for transportation to a nutrition site, for homebound meal delivery, to a medical facility, or any other location, an individual should contact the Transportation Services Line (704-336-4547).

Medicaid Transportation ​Wallace H. Kuralt Centre
301 Billingsley Road
Charlotte, NC 28211
704-336-4547 Mecklenburg Transportation System (MTS) Adults and children authorized to receive Medicaid transportation are transported to and from a medical destination. CATS bus service is the primary mode of transportation. When the person cannot ride the bus, door-to-door transportation is provided. A Medicaid Transportation Exception Form (5048) is required. Cost: No fare.
Special Transport ​Wallace H. Kuralt Centre
301 Billingsley Road
Charlotte, NC 28211
704-336-2637 Mecklenburg Transportation System (MTS) Adults aged 60+ and children and adults with a disability are transported to and from dialysis, chemotherapy or other medical appointments. Cost: $1.50 fare per one-way trip.
Veterans Transportation ​Wallace H. Kuralt Centre
301 Billingsley Road
Charlotte, NC 28211
704-336-2102 Mecklenburg Transportation System (MTS) Qualified veterans are transported to and from Veterans Affairs hospitals in North Carolina and to and from medical clinics in Charlotte. Call the Veterans Services Office at 704-336-2102 for more information. Cost: No fare.

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