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*While we make every effort to keep this information up to date we suggest you call the organization to confirm
Organization Address Phone Number Hours Services Offered Referral Type Additional Information
2 Steps Forward Foundation PO Box 481143
Charlotte, NC 28269
704-565-9082 Provides individual grants for working families with unforeseen financial crisis to prevent poverty and promote long term financial independence All applications should be completed online here (eligibility questionnaire proceeds application).
Action Advocate, Lynn Sizemore 2828 Queen City Drive, Suite A
Charlotte, NC 28208
704-910-1700 Mon – Thu: 09:30 AM – 04:00 PM
Fri: 09:30 AM – 12:00 PM
Action advocate for Social Security, and public assistance; not an attorney
Ada Jenkins Center 212 Gamble Street, Charlotte, NC 704-896-0471 by appt only Provides career counseling, job readiness, job placement, life skills, job skills training, money management and credit counseling Ada Jenkins Center. Programs include a Computer Center, After School Tutoring, Mobile and in office Medical and Dental Clinics, and food pantry. Some financial aid offered may be for paying utilities, rent, clothing, furniture and household goods. self

Food Pantry – must be referred to Loaves and Fishes by referring partner. Contact one of the following to make a referral for you to Loaves & Fishes:
Church Pastor or local clergy
Doctor’s office or other medical provider
School Counselor / Social Worker
Department of Social Services, Salvation Army, Goodwill
Your Ada Jenkins case manager or appropriate staff contact
A photo ID is required to complete a referral application. If picking up for another person, a signed letter stating permission to pick up is required.

valid form of ID and proof of address such as mail, utility bill
Alliance Credit Counseling 10720 Sikes Place Suite 100
Charlotte, NC 28277


Monday – Friday 8am to 5:30pm Non-profit community service organization offering nationwide services of financial counseling, education and debt management, and mediation. Reduced or free services depending on income. Self
Charlotte Area Fund 901 N. Tryon Street
Charlotte, NC 28206
704-372-3010 M-F 8:00-5:00pm Emergency Food, Self sufficiency Project, Job Readiness Training
Nutrition Assistance Project, Computer Classes, High School Equivalency, On and off site Internships and Apprenticeships
Clearpoint Financial Solutions, Inc. 270 Peachtree Street NW
Atlanta, GA 30303
800-750-2227 M-F 7:00am – 11:00pm; Sat 8:00 – 8:00 credit counseling services
Common Wealth Charlotte 5301 Wilkinson Boulevard
Charlotte, NC 28208
(980) 636-1262 Common Wealth Charlotte (CWC), an innovative non-profit started in April 2015, provides financial empowerment to Charlotte’s low-wage workers through financial education coupled with access to specially designed re-banking and emergency loan products. Our trauma-informed financial education curriculum meets people where they are, and results in long-lasting change and enhanced opportunities for upward mobility for financially-educated low-wage workers. Trauma-informed financial education is an emerging best practice, incorporating a deep understanding and recognition of the physical, psychological, and emotional trauma caused by scarcity and experienced by our most fragile working poor. It responds by empowering clients in a classroom or one-to-one setting to create an environment of safety, trustworthiness, transparency, peer support, mutual respect, consumer choice, and culturally relevant discourse.
Consumer Credit Counseling/
Charlotte area United Family Services
601 E. Fifth St. Ste. 400
Charlotte, NC 28202
(704) 332-9034 Federal government HUD certified housing and foreclosure solutions. Also improve your credit, and get out of debt by lowering interest rates and reducing fees. A counselor will work with you and try to negotiate solutions with your banks and creditors.
Charlotte Saves 13777 Ballantyne Corporate Pl.
Charlotte, NC 28277
704-943-0355 M-F 8:00 – 5:30 (Education of Char-Meck residents in importance of saving accounts, money management, budgeting, and goal setting; motivational workshops, financial seminars, no fee saving accounts
Child Care Resources 4600 Park Road
Suite 400
Charlotte, NC 28209
704-376-6697 Childcare Financial Aid
Child Support Enforcement 5800 Executive Center Dr.
Suite 200
Charlotte, NC 28212
704-432-9300 M-F 8:00 – 5:30
Community Link/Homeless to Housing 601 E 5th St
Suite 220
Charlotte, NC 28202
704-943-9490 Homeless to Housing (must be working at least 30 hours/week), Tax preparation, Financial Education Sessions, forclosure prevention. Self
Community Service Center – Berean Seventh Day Adventist Church 1332 Oaklawn Ave.
Charlotte, NC 28206
704-377-4741 Monday, Tuesday, Thursday: 10:00 a.m. – 1:00 p.m. and Saturday 1:30 – 3:30 p.m., hot meal served. Food Pantry: Tuesday and Wednesday evening Food pantry, clothing closet, some help with medication refills (up to half) and some help with bills. Eligibility:
Apply in person with list of needs. Must have ID and SS #Documents To Bring:
Referrals accepted from Department of Social Services and other human services agencies in the city
Crisis Assistance Ministry 500 Spratt St
Charlotte, NC 28206
704-371-3000 Please arrive between 8 a.m. and 1 p.m. Monday thru Friday. Customers are seen based on urgency of their need. Assists with overdue rent after the 10th month, overdue utilities, first month’s rent and utilities for homeless persons, and other emergency needs. Also has a free clothing store and furniture bank. Self Please read before going – make sure you have the necessary paperwork.
Doing My Part 1000 NC Music Factory Blvd, Suite C6
Charlotte, NC 28202
Everyday our team receives projects that are in need of help from our community. We make sure these projects are real, qualified and will have a life changing effect on those involved. We know we can’t change the world by ourselves, but we are dedicated to changing the future of as many people as we can. We only hope that you see what we see and help us do our part
First in Families 3109 University Drive, Suite 100
Durham, NC 27707
704-536-6661 (Assistance to persons with developmental disabilities and their families)
Good Fellows Club 700 Parkwood Ave.
Charlotte, NC 28205
704-333-5040 call (704) 333-5040 on Tues. or Thurs. from 10:00 a.m. to 12:00 noon to determine if you qualify for assistance/an appointment. Do not email, do not walk in. emergency assistance to families in need throughout the year. Self Must contact for an appointment
Good Friends Club 704-820-6008 assistance to families on a case by case situation throughout the year. Agency referral – by social/case worker only
Innovative Community Resources 3700 Latrobe Drive
Charlotte, NC 28211
704-921-6777 Disability Representative, Financial Literacy Education, and other professional services.
Jackson Park Ministries 5415 Airport Dr
Charlotte, NC 28208
704-392-4981 Provides a home to hurting families while teaching self improvement and accountability. Residents must be employed, married couples or single mothers with children less than 18 years of age living together. Families enter into an agreement to follow guidelines and requirements. Residents pay a small program fee and must participate in one-on-one financial counseling and life skill classes. The Program lasts 18 to 24 months.
Jewish Family Services 5007 Providence Road, Suite 105
Charlotte, NC 28226
704-364-6594 Food pantry – Wed and Thurs 10am-2pm Therapy, support groups, and domestic violence counseling, emergency financial assistance, information and referrals, food pantry. You may visit the JFS Food Pantry once every two weeks. Many services only offered to the Jewish Community. Many services only offered to those of the Jewish Community.
Low Income Energy Assistance 2001 Mail Service Center
Raleigh, NC 27699-2001
919-855-4800 One time service in December for heating bills if someone > 60 or has disabilities resides at the home Applications will be taken December 1 through January 31 or until funds are exhausted. Contact your local Department of Social Services for the application dates and for additional information on LIEAP. The Low Income Energy Assistance Program (LIEAP) is a Federally-funded program that provides for a one-time vendor payment to help eligible households pay their heating bills. Only households containing an elderly person age 60 and above or a disabled persons receiving services through the Division of Aging and Adult Services (DAAS) are eligible to potentially receive benefits from December 1st through December 31st or until funds are exhausted.

Any household can potentially receive benefits from January 1 through March 31 or until funds are exhausted.

A household that applies must:

Have at least one U.S. citizen or non-citizen who meets the eligibility criteria
Meet an income test
Have reserves at or below $2,250
Be responsible for its heating bills

Lynn Bishop, Attorney 101 North McDowell Street
Suite 206
Charlotte, NC 28204
704-234-6461 Attorney services if you have been denied Social Security disability benefits, short-term or long-term disability benefits, or workers’ compensation benefits.
Matthews Help Center 119 N Ames St. Matthews, NC 704-847-8383 by appointment only, Monday – Friday 9:00 am – 4:00 pm Food Pantry, Financial assistance program, which will help people meet life’s basic needs, such as funds for paying rent, utilities and/or medical bills, Temporary Housing, Clothing (via BackPorch Thrift Store – new and gently used items at low cost) Self Documents Needed – Pictured ID for all adults: Driver’s license, state picture ID, or passport
Social Security Card of client
Proof of Income for everyone working in household: check stubs, letter from employer verifying pay or proof of household income including roommates.
Average expense of each household bill
Proof of Emergency: Doctor’s disability statement, medical bills, eviction notice, disconnects notices, etc.
Rental/Homeowners information: Rent lease, landlord’s name and phone number, mortgage papers, late notices and eviction papers
North Carolina Lifeline telephone assistance program Call Provider for Application receive help on an existing phone as well as establishing new service from Lifeline.
St Vincent de Paul 6828 Old Reid Rd
Charlotte, NC 28210
704.644.4661 Call Mon or Tues 9am-12pm Provides assistance up to $100 with living expenses; must apply with Crisis Assistance Ministries BEFORE application can be considered
The Charlotte Mecklenburg Individual
Development Account Consortium
Mailing Address
PO Box 27386
Raleigh, North Carolina 27611
919-341-6418 2-3 year matched savings program targeted to low-income individuals for home ownership, business development, and post-secondary education
University Park Baptist Church 6029 Beatties Ford Road
Charlotte, NC 28216
704-392-4306 Assistance available for rent, mortgage, and utilities; takes applications the 1st-15th only; attendance at a church service and financial class is required
Urban League of Central Carolinas, Inc. 740 W. Fifth St.
Charlotte, NC 28202
704-373-2256 A number of financial assistance programs are offered. They even help people find jobs, in addition to offer not for profit credit counseling services.
Victory Christian Center 7228 Kings Ridge Drive
Charlotte, NC 28217
704-602-6010 applications accepted on Tuesdays 9-4pm Attendance at a church service required
Work First Family Assistance (WFFA)/ TANF DSS Main Office
​Wallace H. Kuralt Centre
301 Billingsley Road
Charlotte, NC 28211West Charlotte Location
Valerie C. Woodard Center
3205 Freedom Drive
Charlotte, NC 28208
704-336-3000 (Provides time limited cash assistance to parents with minor children while they look for work, and cash assistance to relatives who are caring for children who are not on their own)

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