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Case Management – Family Services



Case Management – Family Services

*While we make every effort to keep this information up to date we suggest you call the organization to confirm
Organization Address Phone Number Hours Services Provided Referral Needed Additional Information
A Childs Place 601
E. 5th Street, Suite 230
Charlotte, NC 28202
704-343-3790 Services offered within the school Support Homeless children within CMS School Counselor, Self
Ada Jenkins Center 212 Gamble Street, Charlotte, NC 704-896-0471 by appt only Provides career counseling, job readiness, job placement, life skills, job skills
training, money management and credit counseling Ada Jenkins Center. Programs
include a Computer Center, After School Tutoring, Mobile and in office
Medical and Dental Clinics, and food pantry. Some financial aid offered may
be for paying utilities, rent, clothing, furniture and household goods.
self valid form of ID and proof of address such as mail, utility bill
Catholic Charities Diocese of Charlotte 1123 S Church St,
Charlotte NC 28203
704-370-3262 Food Pantry –
Tuesdays and Thursdays, 8 – 10 a.m.Call for other services
Pregnancy Support, Food Pantry, Immigration services, and Refugee and
Language Assistance (case management, afterschool, employment and housing
assistance, interpretation)
Crisis Assistance
500 Spratt St
Charlotte, NC 28206
704-371-3000 Please
arrive between 8 a.m. and 1 p.m. Monday thru Friday. Customers are seen based
on urgency of their need.
with overdue rent after the 10th month, overdue utilities, first month’s
rent and utilities for homeless persons, and other emergency needs. Also has
a free clothing store and furniture bank.
Self Please
read before going – make sure you have the necessary paperwork.
Disability rights and resources 5801 Exec Cir Dr #101
Charlotte, NC 28212-8870
704-537-0550 Monday
through Friday
8 a.m. to 5 p.m.
advocate and serve as mentors for people with disabilities in a four-county
service area comprised of Cabarrus, Gaston, Mecklenburg and Union Counties in
North Carolina.
DSS Adult Services DSS
Main Office
Wallace H. Kuralt Centre
301 Billingsley Road
Charlotte, NC 28211West Charlotte Location
Valerie C. Woodard Center
3205 Freedom Drive
Charlotte, NC 28208
704-336-3000 or 704-432-1111 (for individual needing services) Mon-Fri
8 a.m – 5 p.m
protective services, Caregiver support program, Kinship Care, etc.
Latin-American Coalition 4938 Central Avenue Suite 101 Charlotte, NC 28205 704-531-3848 Mon – Thur 9am -12pm & 1pm – 5pm Crisis intervention, resource center, computers available to the public, resources & referrals, translation (english/spanish), workforce development, educational workshops: how to find a job, labor rights, know your rights, financial literacy, small business development, ESL, computer literacy Self
Matthews Help Center 119 N Ames St. Matthews, NC 704-847-8383 by appointment only, Monday – Friday 9:00 am – 4:00 pm Food
Pantry, Financial assistance program, which will help people meet life’s
basic needs, such as funds for paying rent, utilities and/or medical bills,
Temporary Housing, Clothing (via BackPorch Thrift Store – new and gently used
items at low cost)
Self Documents
Needed – Pictured ID for all adults: Driver’s license, state picture ID, or
Social Security Card of client
Proof of Income for everyone working in household: check stubs, letter from
employer verifying pay or proof of household income including roommates.Average expense of each household bill
Proof of Emergency: Doctor’s disability statement, medical bills, eviction
notice, disconnects notices, etc.
Rental/Homeowners information: Rent lease, landlord’s name and phone
number, mortgage papers, late notices and eviction papers

2732 Rozzelles Ferry Rd.
Charlotte, NC 28208

NOVA Assessments
Post Judgment Center
Criminal Courts Building
832 East 4th Street
Room 4000
Charlotte, NC 28202 ​

704-336-4344 call to schedule an appointment 26
week state certified Batterer Intervention Program designed to provide
educational information on how to change abusive behaviors toward intimate
Safe Alliance 601
E 5th St Suite 400
Charlotte, NC 28202

Mecklenburg and Lake Norman
Domestic Violence Crisis Line:
704 332 2513

Mecklenburg and Lake Norman
Rape Crisis Line:
704 375 9900

24 hours hotline
for children and families (domestic violence, sexual assault, and child
The Benefit Bank of NC 919-381-5802 Web-based service at CES that simplifies and
centralizes the process of applying for many state and federal benefits for lowand
moderate-income individuals. Through its eligibility screening tool, TBB can
ensure that people are aware of entitled benefits and help maximize the benefits
and tax refunds they can secure. The “one-stop-shop” approach also saves time.
The Center for community transition 5301
Wilkinson Blvd.
Charlotte, NC 28208t
704-374-0762 Our
purpose is to strengthen the community by helping those with criminal records
navigate paths towards healthy and productive lives.
Thompson Child and Family Focus 6800 St. Peter’s Lane,
Matthews, NC 28105
704-536-0375 Counseling for children, children with special needs, parenting classes, anger management and school based programs

If you know of an organization that should be included in our list please email us at and let us know.