Case Management – Family Services

*While we make every effort to keep this information up to date we suggest you call the organization to confirm

Organization	Address	Phone Number	Hours	Services Provided	Referral Needed	Additional Information
A Childs Place	601 E. 5th Street, Suite 230 Charlotte, NC 28202	704-343-3790	Services offered within the school	Support Homeless children within CMS	School Counselor, Self	http://www.achildsplace.org/help-for-homeless-kids/qualifications/ http://www.achildsplace.org/contact-us/need-help/
Ada Jenkins Center	212 Gamble Street, Charlotte, NC	704-896-0471	by appt only	Provides career counseling, job readiness, job placement, life skills, job skills training, money management and credit counseling Ada Jenkins Center. Programs include a Computer Center, After School Tutoring, Mobile and in office Medical and Dental Clinics, and food pantry. Some financial aid offered may be for paying utilities, rent, clothing, furniture and household goods.	self	valid form of ID and proof of address such as mail, utility bill
Catholic Charities Diocese of Charlotte	1123 S Church St, Charlotte NC 28203	704-370-3262	Food Pantry – Tuesdays and Thursdays, 8 – 10 a.m.Call for other services	Counseling, Pregnancy Support, Food Pantry, Immigration services, and Refugee and Language Assistance (case management, afterschool, employment and housing assistance, interpretation)	Self
Crisis Assistance Ministry	500 Spratt St Charlotte, NC 28206	704-371-3000	Please arrive between 8 a.m. and 1 p.m. Monday thru Friday. Customers are seen based on urgency of their need.	Assists with overdue rent after the 10th month, overdue utilities, first month’s rent and utilities for homeless persons, and other emergency needs. Also has a free clothing store and furniture bank.	Self	Please read before going – make sure you have the necessary paperwork. https://crisisassistance.org/financial-assistance-with-utilities/how-to-get-help/
Disability rights and resources	5801 Exec Cir Dr #101 Charlotte, NC 28212-8870	704-537-0550	Monday through Friday 8 a.m. to 5 p.m.	We advocate and serve as mentors for people with disabilities in a four-county service area comprised of Cabarrus, Gaston, Mecklenburg and Union Counties in North Carolina.
DSS Adult Services	DSS Main Office Wallace H. Kuralt Centre 301 Billingsley Road Charlotte, NC 28211West Charlotte Location Valerie C. Woodard Center 3205 Freedom Drive Charlotte, NC 28208	704-336-3000 or 704-432-1111 (for individual needing services)	Mon-Fri 8 a.m – 5 p.m	Adult protective services, Caregiver support program, Kinship Care, etc.	Self
Latin-American Coalition	4938 Central Avenue Suite 101 Charlotte, NC 28205	704-531-3848	Mon – Thur 9am -12pm & 1pm – 5pm	Crisis intervention, resource center, computers available to the public, resources & referrals, translation (english/spanish), workforce development, educational workshops: how to find a job, labor rights, know your rights, financial literacy, small business development, ESL, computer literacy	Self
Matthews Help Center	119 N Ames St. Matthews, NC	704-847-8383	by appointment only, Monday – Friday 9:00 am – 4:00 pm	Food Pantry, Financial assistance program, which will help people meet life’s basic needs, such as funds for paying rent, utilities and/or medical bills, Temporary Housing, Clothing (via BackPorch Thrift Store – new and gently used items at low cost)	Self	Documents Needed – Pictured ID for all adults: Driver’s license, state picture ID, or passport Social Security Card of client Proof of Income for everyone working in household: check stubs, letter from employer verifying pay or proof of household income including roommates.Average expense of each household bill Proof of Emergency: Doctor’s disability statement, medical bills, eviction notice, disconnects notices, etc. Rental/Homeowners information: Rent lease, landlord’s name and phone number, mortgage papers, late notices and eviction papers
NOVA	NOVA 2732 Rozzelles Ferry Rd. Charlotte, NC 28208 NOVA Assessments Post Judgment Center Criminal Courts Building 832 East 4th Street Room 4000 Charlotte, NC 28202	704-336-4344	call to schedule an appointment	26 week state certified Batterer Intervention Program designed to provide educational information on how to change abusive behaviors toward intimate partners	Self
Safe Alliance	601 E 5th St Suite 400 Charlotte, NC 28202	(704)332-9034 Mecklenburg and Lake Norman Domestic Violence Crisis Line: 704 332 2513 Mecklenburg and Lake Norman Rape Crisis Line: 704 375 9900	Mon-Fri 8:00-8:00 24 hours hotline	Services for children and families (domestic violence, sexual assault, and child abuse)	Self
The Benefit Bank of NC		919-381-5802		Web-based service at CES that simplifies and centralizes the process of applying for many state and federal benefits for lowand moderate-income individuals. Through its eligibility screening tool, TBB can ensure that people are aware of entitled benefits and help maximize the benefits and tax refunds they can secure. The “one-stop-shop” approach also saves time.
The Center for community transition	5301 Wilkinson Blvd. Charlotte, NC 28208t	704-374-0762		Our purpose is to strengthen the community by helping those with criminal records navigate paths towards healthy and productive lives.	Self
Thompson Child and Family Focus	6800 St. Peter’s Lane, Matthews, NC 28105	704-536-0375		Counseling for children, children with special needs, parenting classes, anger management and school based programs